Job Responsibilities of Front Office Manager

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d«›U Awdm g¨v‡bRv‡ii Kv‡Ri fvi (Job Responsibilities of Front Office Manager) t AvaywbK nm&wcU¨vjvwU e¨e¯’vcbvq d«›U Awdm wefv‡Mi  d«›U Awdm g¨v‡bRvi  n‡”Qb G wefv‡Mi cÖavb Kg©KZ©v| wZwb †nv‡U‡ji bxwZ-wbav©iYx e¨e¯’vcbv KwgwUi AwawôZ e¨w³e‡M©i mgwói g‡a¨ wØZxq ev Z…Zxq m`m¨ wn‡m‡eI KvR K‡i _v‡Kb| wZwb Zvi Awab¨v¯— †nv‡Uj ‡f‡` wewfbœ mn‡hvMx‡`i mgš^‡q Zvi `vwqZ¡ cvjb K‡i _v‡Kb| wZwb Zvi Kv‡Ri Rb¨ mivmwi AvevwmK g¨v‡bRvi ev wR.Gg Gi Kv‡Q Revew`wn K‡ib|

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Ae¯v’&b (Front Office Manager) d«›U Awdm g¨v‡bRvi

wefvM (Department) d«›U Awdm

Revew`wn (Reports To) AvevwmK g¨v‡bRvi ev †Rbv‡ij g¨v‡bRvi

cÖwZ‡e`‡bi m¤ú©K (Reporting Relationship)

·        mivmwi AvevwmK g¨v‡bRvi ev †Rbv‡ij g¨v‡bRv‡ii wbKU Z_¨, Revew`wn K‡ib

·         d«›U Awd‡mi mKj Ask Ges jwe Gwiqv ZË¡veavqb Kiv

`vwqZ¡ I KZ©e¨ (Duties and responsibilities)

·        cieZ©x 60 w`‡bi i“‡gi cvc¨Zv wbix¶Y Kiv

·        i“g e­K I Ri“ix Aby‡iva ch©v‡jvPbv

·        AvMZ c‡Îi Av`vb-cÖ`vb ch©v‡jvPbv I DËi †`Iqv

·        AwZw_‡`i m¤¢vlY Rvbv‡bv I d«›U Awd‡mi KvR ZË¡veavqb Kiv|

·        AwZw_‡`i Awf‡hvM wb®úwË Kiv

·        AwZw_‡`i BwZnvm ch©‡e¶Y Kiv

·        ‡nv‡U‡ji Ab¨vb¨ wefv‡Mi weµq Kg©Kv‡Û mn‡hvwMZv Kiv

·        d«›U Awd‡mi ˆ`wbK Kg©KvÛ ch©v‡jvPbv Kiv I cÖ‡qvR‡b `iKvix cÖ`‡¶c MÖnb Kiv|

·        Kg©Pvix‡`i wbqg k„•Ljv, cwi®‹vi-cwi”QbœZv, ¯^v¯’¨ I wbivcËvi welq, †evgv I Av¸b wbfv‡bvi

†KŠkj Rvbv I †mfv‡e KvR Kiv|

KZ…©‡Z¡i e¨vwß (Span of authority)

·        d«›U Awd‡mi mKj Kvh©Kjvc ZË¡veavqb I cªkvmwbK e¨e¯’v MÖnb Kiv

·        D”P gv‡bi †mev i¶v I mev©‡c¶v AwaK cwigvY w`‡bi i“g ivR¯^, AwaK cwigv‡Y i“g †fvM`Lj, Mo Avq, cwimsL¨vb Ges i“‡gi cvc¨Zv Ae¯’v wbqš¿‡Yi Rb¨ wZwb `vqe×|

·        i“g wWwfkb wefv‡Mi Ab¨vb¨ m`m¨‡`i/mn‡hvMx‡`i mv‡_ †hvMv‡hvM I †nv‡U‡ji †mevi gvb DbœwZK‡í GKmv‡_ KvR Kiv Ges mK‡ji Rb¨ GKwU KvR Kivi cwi‡ek DbœwZ Kiv|

Kg©x‡`i Dbœqb (Staff development)

·        d«›U Awdm wefv‡Mi Kg©Pvix wb‡qvM I cÖ‡gvkb Gi Rb¨ wZwb `vqx|

·        mKj mn‡hvMx‡`i cÖwk¶Y cÖ`vb I ZË¡veavqb Kiv hv‡Z Kvw•LZ mvdj¨ AwR©Z n‡Z cv‡i|

·        cÖ‡qvR‡b cÖkvmwbK e¨e¯’v MÖnb Kiv|

·        Kg©Pvix I g¨v‡bR‡g›U Gi mv‡_ Kvh©Ki †hvMv‡hvM wbwðZKi‡Y mK‡ji ˆbwZK AvPiY hvPvB Kiv †hb mK‡ji ˆbwZK AvPiY wVK _v‡K|

·        Kg©Pvix‡`i `~e©jZv †Luv‡R †ei Kiv Ges cwiKíbv I Dc‡`k Gi gva¨‡g kw³ej DbœwZ Kiv|

·        msKU e¨e¯’vcbvq c~e© †_‡K mveavbZv I wK KiYxq g~jK †Uªwbs Av‡qvRb Kiv| hv‡Z mg‡qvc‡hvMx c`‡¶c MÖnb Kiv hvq|

‡hvMv‡hvM Ges mn‡hvwMZv (Communication & co-ordination)

·        ‰`wbK KvR Gi mv‡_ RwoZ KvR Ki‡Z nvDRwKwcs I Bwb&Rwbqvwis wefv‡Mi mv‡_ †hvMv‡hvM ivLv |

·        †nv‡U‡ji Ab¨vb¨ wefv‡Mi mv‡_ mym¤ú©K i¶v K‡i Pjv Ges Drmvn †`Iqv hv‡Z Ab¨vb¨ wefv‡Mi `vwqZ¡ mwVKfv‡e cvwjZ nq|

·        fwel¨‡Zi MÖ“c I Kbdv‡iÝ wiRv‡f©kb Gi MwZwew_ chv©‡jvPbvq †mjm& I gv‡K©wUs wefvM Ges wiRv‡f©kb kvLvi mv‡_ †hvMv‡hvM ivLv|

·        AwZw_i wbivcËv  I wbivcËv e¨e¯’vcbvq wmwKDwiwU wefv‡Mi mv‡_ †hvMv‡hvM ivLv|

·        i“‡gi weµq evov‡Z gv‡K©wUs wefvM †h †mjm& cÖ‡gvkb Kvh©Kjvc K‡i Zvi Rb¨ gv‡K©wUs wefv‡Mi mv‡_ †hvMv‡hvM ivLv|

·        UvKv cÖevwnZ nIqv, UvKv n¯—vš—i Ges evKxi †KŠkj wbav©i‡Y G¨vKvD›U wefv‡Mi mv‡_ †hvMv‡hvM ivLv|

·        i“‡g Lvevi cwi‡ekb I Gd GÛ we †mjm& cÖ‡gvkb Kvh©Kjvc Gi Rb¨ Gd GÛ we wefv‡Mi mv‡_ †hvMv‡hvM ivLv|

·        cÖwZw`‡bi ‡nv‡Uj e¨e¯’vcbv wgwUs G Ask MÖnb Kiv|

·        mvßvwnK wefvMxq cÖavb wgwUsI gvwmK mKj wgwUs G AskMÖnb Kiv|

cÖkvmwbK (Administration)

·        mKj ¯—‡ii Rb¨ Kv‡Ri ai‡Yi eY©bv ˆZix I  nvjbvMv` ivLv|

·        d«›U Awd‡mi Kv‡Ri mv‡_ m¤ú©wKZ mKj wjwLZ Z_¨ Av`vb-cÖ`vb Gi DËi w`‡eb|

·        ‡nv‡U‡ji wbqg Abyhvqx Kg©Pvix‡`i †cvkvK, AvPvi-AvPiY DbœwZK‡í eva¨ Kiv|

·        gvwmK ivR¯^ Av‡qi cÖwZ‡e`b ˆZix Kiv|

·        ‡nv‡U‡ji i“‡gi c~e©vfvm ˆZix Kiv|

·        d«›U Awd‡mi gvbm¤§Z w`Kwb‡`©kbv I e¨e¯’vcbvi †KŠkj cÖwZôv Kiv|

·        mKj‡K †nv‡U‡ji Av`k© †g‡b Pj‡Z eva¨ Kiv|

cwiKíbv, msMwVZKiY Ges wbqš¿Y (Planing, organization and controlling)

·        i“‡gi w¯úwis wK¬wbs Gi mgq wbav©i‡Y GwKªwKDwUf nvDRwKcvi I †gBb‡Ub¨vm g¨vbvRv‡ii mv‡_ KvR Kiv|

·        d«›U Awdm wefv‡Mi LiP ch©v‡jvPbv I wbqš¿Y Kiv|

·        i“‡gi Ae¯’v mwVKfv‡e ivLv I cvj‡b mwVKfv‡e †hvMv‡hvM n‡”Q wK bv Zv wiRv‡f©kb kvLvi mv‡_ wg‡j hvPvB Kiv|

·        Kg©Pvix‡`i QzwUi mgqm~Px cwiKív  I ch©v‡jvPbv Kiv|

·        wefv‡Mi Rb¨ evwl©K †Uªwbs Gi e¨e¯’v Kiv|

·        AwZw_‡`i gvbm¤§Z †mev cÖ`v‡b wefvMxq †Uªwbs G AskMÖnb K‡i d«›U Awd‡mi Kg©Pvixe„›` mwVKfv‡e KvwiMwi cÖwk¶Y wb‡”Q wK bv Zv †`Lv

ev‡RU (Budgets)

·        evwl©K i“‡gi ivR¯^ weµq LwZqvb ‰Zix‡Z mn‡hvMxZv Kiv|

·        wefv‡Mi evwl©K Avq-e¨‡qi LwZqvb ˆZix Kiv|

·        ‡c‡ivj Ges Ab¨vb¨ Acv‡iwUs DcKiY ch©v‡jvPbv Kiv|