d«›U Awdm wefv‡Mi mv‡_ nvDRwKwcs wefv‡Mi m¤úK© (Relationship
with Front Office and housekeeping department) t
d«›U Awdm wefvM‡K †nv‡U‡ji
Ab¨vb¨ wefvM‡K m‡e©v”P mn‡hvwMZv †`Iqv DwPZ, †nv‡U‡ji DbœZ gv‡bi †mevi Rb¨|
Zv‡`i _vKv DwPZ GKwU ‡MvQv‡jv Kg©cwiKíbv, hv‡Z wjwce× _vK‡e KLb AwZw_ I Ab¨vb¨
wefv‡Mi KvR mvejxjfv‡e m¤úbœ n‡e| GwKªwKDwUf nvDR wKcvi ev nvDRwKwcs g¨v‡bRvi
Zvi mycvifvBRvi I mn‡hvMx‡`i mgš^‡q Ab¨vb¨ wefv‡Mi mv‡_ wbweofv‡e KvR K‡i Zvi
wbðqZv w`‡eb|
d«›U Awd‡mi mv‡_ mn‡hvwMZv
n‡”Q nvDRwKwcs wefv‡Mi Ab¨Zg ‰ewkó¨ | nvDRwKwcs I d«›U Awd‡mi `jMZ KvR n‡”Q
AvaywbK †nv‡U‡j Acwinvh©| cÖ‡Z¨K wefv‡Mi GKwU D‡Ïk¨ n‡”Q AwZw_i m‡e©v”P †mev
w`‡q cybivq AwZw_‡K †nv‡U‡j Avbqb| Avi AwZw_ †mevq d«›U Awdm I nvDRwKwcs wefvM
cwic~iK wn‡m‡e KvR K‡i| cÖZ¨vwkZ AwZw_‡`i Rb¨ i“g memgq cwi®‹vi ivLv, hviv i“‡g
Av‡Qb Zv‡`i i“g cwi®‹vi ivLv I Zv‡`i †nv‡U‡j _vKv †hb Avivg`vqK nq d«›U Awd‡mi
mv‡_ Mfxi m¤ú‡K©i gva¨‡g nvDRwKwcs wefvM Zv i¶v K‡ib Ges we‡kl K‡i cÖwZw`‡bi
†nv‡U‡ji i“‡gi Ae¯’vb nvjbvMv` K‡i|
cÖwZw`b iv‡Z d«›U Awdm
cÖwZwbwa †nv‡U‡ji †Kvb i“‡g †K Av‡Q I cieZ©x w`‡b †K _vK‡e Zvi GKwU cÖwZ‡e`b
ˆZix K‡ib| Lye mKvj †ejvq Gw·wKDwUf nvDRwKcvi ev Dbvi mn‡hvMx †m cÖwZ‡e`bwU
msMÖn K‡i Ges KLb †Kvb i“g cwi®‹vi Kiv n‡e Zvi GKwU Kvh©ZvwjKv ˆZix K‡ib| hLb
†Kvb i“g †PK-AvDU nq, ZLb d«›U Awdm i“g bv¤^vimn nvDRwKwcs †W¯‹‡K Rvbvq i“gwU
Lvwj n‡q‡Q, ZLb nvDRwKwcs wefvM i“gwU cwi®‹vi Kivi Rb¨ MÖnb K‡i I cieZ©x‡Z
i“gwU `ª“Z cwi®‹vi K‡i cybivq wewµi Rb¨| †d¬vi mycvifvBRvi wb‡R A_ev nvDRwKwcs
†W‡¯‹i gva¨‡g d«›U Awdm‡K i“gwU n¯—vš—i K‡i i“gwU cybivq wewµi Rb¨| hLb †nv‡U‡j
i“‡gi Lye n«vm _v‡K, ZLb A‡c¶vgvb AwZw_‡`i Rb¨ d«›U Awd‡mi Pvwn`vgvwdK i“gwU
Lye `ª“ZZvi mv‡_ cwi®‹vi K‡i d«›U Awdm‡K mn‡hvwMZv KivI nvDRwKwcs wefv‡Mi Ab¨Zg
KvR| wb‡b¥ nvDRwKwcs I d«›U Awd‡mi ‰`wbK †hvMv‡hv‡Mi GKwU bgybv †`Iqv n‡jvt
d«›U Awdm †_‡K nvDRwKwcs
mKvj 06 Uvq
·
cÖwZwU i“‡gi ˆ`wbK Ae¯’vb (Daily report of each room’s status)
·
i“‡g †Mó _vKvi ZvwjKv I MÖ“c †Mó Avmvi mgq (Rooming guest lists and times for arriving groups)
·
we‡kl Aby‡iva (cvk¦©eZ©x i“g, AwZwi³ †eW,wfAvBwc
i“g) ( Special requsts)
·
wbav©wiZ mg‡qi c‡i
i“g †_‡K cÖ¯’vb Ki‡e Ggb i“g (Late
check-out)
·
h_vmg‡qi c~‡e© †Mó i“‡g XyK‡e Ggb i“g (Early check-in)
d«›U Awdm †_‡K nvDRwKwcs
mKvj 08 Uvq
·
i“‡gi fvov cwi‡kva K‡i AwZw_ P‡j ‡M‡Q Ggb i“g (Check-outs already departed)
·
wfAvBwc I we‡kl Aby‡iv‡ai nvjbvMv` (Update of special requests and VIP’s)
·
H w`‡bi Rb¨ eiv× Kiv i“g (Assignment of show rooms for the day)
nvDRwKwcs ‡_‡K d«›U Awdm
mKvj 10Uvq
·
Lvwj i“‡gi hvPvB Gi djvdj (Results of vacant room check)
·
AvR‡K i“g cwi¯‹vi n‡e bv Ggb i“g (Rooms that will not be cleaned today)
·
i¶Yv‡e¶Y Pj‡Q Ggb i“g I Gi KviY (Rooms on maintenance and the reasons)
mvivw`b d«›U Awdm †_‡K nvDRwKwcs
·
wbav©wiZ mg‡qi c‡i
i“g †_‡K cÖ¯’vb Ki‡e Ggb i“g (Late
departure)
·
_vKvi mgq evov‡bv Ggb i“g (Extended stays)
·
i“g cwieZ©b K‡i‡Q Ggb i“g (Room changes)
·
i“‡gi fvov cwi‡kva K‡i AwZw_ P‡j ‡M‡Q Ggb i“g (Check-out which have departed)
mvivw`b nvDRwKwcs ‡_‡K d«›U Awdm
·
Lvwj I cwi®‹vi n‡q‡Q Ggb i“†gi Aweivg cÖwZ‡e`b (Continual reporting of vacant and ready rooms)
·
we‡kl Aby‡iva m¤ú©bœ n‡q‡Q Ggb cÖwZ‡e`b (Readiness of special requests)
·
i“‡gi Ae¯’vb cv_©K¨ n‡q‡Q Ggb i“‡gi Ae¯’vb nvjbvMv`
Kiv (Status update of rooms found
discrepant)
‡PK&-AvDU mgq nvDRwKwcs ‡_‡K d«›U Awdm
·
cÖZ¨vwkZ †PK AvDU n‡e Ggb i“‡gi Ae¯’vb (Status of expected check-outs)
‡PK&-Bb mgq d«›U Awdm ‡_‡K nvDRwKwcs
·
we‡kl Aby‡iva nvjbvMv` Kiv (Update on special requests)
·
h_v `ª“Z m¤¢e i“g jvM‡e (Rooms needed as soon as possible)
w`‡bi †k‡l nvDRwKwcs ‡_‡K d«›U Awdm
·
P~ovš— †nv‡U‡ji Ae¯’vb cÖwZ‡e`b nvjbvMv` Kiv (Complete update of hotel status)
`jMZ KvR n‡”Q AvaywbK
†nv‡U‡ji Pvwe-KvwV| ïaygvÎ d«›U Awdm Ges nvDRwKwcs wefvM bq, mKj wefv‡Mi mv‡_ d«›U
Awdm wefv‡Mi wbweofv‡e KvR Kiv DwPZ| Zv‡`i Aek¨B eyS‡Z n‡e Zv‡`i mwVK mn‡hvwMZv
Qvov cÖwZôvb wU‡K _vK‡Z cvi‡e bv|
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