Guest Cycle

AwZw_ Pµ (Guest Cycle) t

AwZw_ Pµ ej‡Z Avgiv GKRb AwZw_ †Kvb †nv‡U‡j GKwU i“g wiRv‡f©k‡bi Rb¨ ‡hvMv‡hv‡Mi gva¨‡g AbymÜvb ïi“ Kivi gyn~Z© †_‡K H †nv‡U‡j Ae¯’vb †_‡K cÖ¯’vb ch©š— hveZxq Kg©KvÛ‡K ey‡S _vwK|

e¯ËZ AwZw_ Pµ PviwU (4) wU ch©vq Øviv Ave„Z| †m¸‡jv n‡jvt

1| cÖvK-AvMgb (Pre-Arrival)

2| AvMgb (Arrival)

3| `Lj (Occupancy)

4| cÖ¯’vb (Departure)

Avevi AwZw_ P‡µi cÖwZwU ch©v‡q AwZw_ cwi†mev I AwZw_i A¨vKvDw›Us Kvh©Kjvc hy³ Kiv nq|

AwZw_ †mevi mswk­ó n‡”Q

1| wiRv‡f©©kb (Reservation)

2| wbeÜb (Registation)

3| `Lj †mev (Occupancy service)

4| cÖ¯’vb Ges BwZnvm (Check-out and History)

Avevi AwZw_ P‡µi cÖwZwU ch©v‡q AwZw_ cwi†mev I AwZw_i A¨vKvDw›Us Kvh©Kjvc hy³ Kiv nq|

AwZw_ †mevi A¨vKvDw›Us Kvh©Kjvc mswk­ó n‡”Q

1| A¨vKvD‡›Ui ‡Î“wWU cÖwZôvi (Establisment of credits)

2| ‡cvw÷s PvR© (Posting charges)

3| bvBU AwWwUs (Night auditing)

4| A¨vKvD›U wb®úwË (Settlement of accounts)

wb‡P AwZw_ P‡µi cÖwZwU  ch©v‡q M„nxZ Kvh©µg eY©bv Kiv n‡jv-

cÖvK-AvMgb

cÖvK-AvMg‡bi ch©v‡q cªwZwU †nv‡Uj Zvi ‡Mó wm‡÷g Øviv m¤¢ve¨ AwZw_i GKwU wiRv©‡fkb †iKW© cÖ¯ËZ Ki‡e| wiRv©‡fkb †iKW© AwZw_i e¨w³MZK…Z mvnvh¨ I cwi‡mev Ges Dchy³fv‡e cÖ‡qvRbxq ÷vd I myweavi mgq wbav©iY Kiv hvq|

wiRv©‡fkb wefvM ZLb cÖvK wbe܇bi mKj Kvh©µg m¤úbœ K‡i Ges †Mó dwjI ˆZix K‡i (hLb †nv‡U‡j ¯^qswµq wm‡÷g _v‡K) fvjfv‡e mKj Kvh©µg m¤úbœ Kivi ci iyg wewµ e„w×i Rb¨ i“‡gi cvc¨Zv wbix¶Y I ivR¯^ Gi c~ev©fvm cÖ¯ËZ K‡i|

AvMgb

AvMg‡bi ch©v‡q wbeÜb I †ivwgs mÂvwjZ nq Ges AwZw_i mv‡_ e¨emvwqK m¤ú©K ¯’vcb Kiv DwPZ| †PK Bb& Gi mgq Af¨©_bvKvix ÷vd Øviv AwZw_i wiRv©‡fk‡bi Ae¯’v wba©vib Kiv nq Dwb c~e© wiRv©‡fkbK…Z bvwK wiRv©‡fkb Qvov ¯^-B”Qvq AvMgbK…Z AwZw_| Zvici Af¨©_bvKvix ÷vd GKwU ‡iwR‡ókb †iKW© cÖ¯ËZ A_ev c~‡e© cÖ¯ËZ gyw`ªZ †iwR‡ókb ‡iK©‡W ( Avav ¯^qswΓq ev m¤úbœi“‡c ¯^qswΓq wm‡÷‡gi wKQy Aaxb)  AwZw_i ¯^v¶i wb‡eb|

wbeÜb †iKW© G wb‡b¥v³ e¨w³MZ I Avw_©K AvB‡Ug Aš—©f~³ _vK‡e-

K) e¨w³MZ Z_¨t

1| AwZw_i bvg ev msw¶ß bvg, wewjs wVKvbv, †Uwj‡dvb b¤^i I Ab¨vb¨ Dcvwa|

2| cvm‡cvU© bv¤^vi, WªvBwfs jvB‡mÝ bv¤^vi, ev_© mvwU©wd‡KU bv¤^vi (hv cÖ‡hvR¨)

3| †Kvb we‡kl cÖ‡qvRb ev Aby‡iva

4| AwZw_i ¯^v¶i

L) Avw_©K Z_¨t

1| AvMg‡bi ZvwiL

2| cÖ¯’v‡bi ZvwiL ev Ae¯’v‡bi `xN©Zv (†nv‡U‡ji wm‡÷g wWRvB‡bi Dci wbf©i K‡i)

3| eiv× i“g bv¤^vi

4| eiv× i“‡gi fvovi nvi

5| cwi‡kv‡ai c×wZ

AwZw_i wbeÜb †iKW© wewfbœ D‡Ï‡k¨ e¨envi Kiv hv‡e-

1| AwZw_i cÖ‡qvRbxq mš‘wó

2| c~ev©fvmK…Z i“‡gi `Lj

3| mwVKfv‡e AwZw_i A¨vKvD›U wb®úwË

4| †PK AvDU Gi mgq AwZw_i BwZnvm cÖwZôv (e¨w³MZ I Avw_©K Z_¨)

5| cÖwZwU AwZw_i i“‡gi aiY I i“‡gi fvovi nvi wba©viY

6| wiRv©‡fk‡bi js ivb cvc¨Zv I i“‡gi Ae¯’v‡bi ¯^í msL¨v cvc¨Zv

7| evavgy³ wm‡÷g wWRvB‡bi gva¨‡g cÖwZeÜx AwZw_ I mKj AwZw_i mš‘wó

`Lj-

`Lj ch©v‡q, d«›U Awdm wefvM mgqgZ I mwVK wbq‡g †Mó mvwf©m mgš^q mvab Ki‡e| DcišË d«›U Awdm óvd KZ©„K cybivq Avmv AwZw_‡`i we‡kl g‡bv‡hvM mnKv‡i Zv‡`i Awf‡hvM †kvbv I mgvav‡bi e¨e¯’v †bIqv DwPZ| †nv‡U‡ji cvewjK Gwiqv ev ivR¯^ †K‡›`ª AwZw_‡`i civgk© ev Awf‡hv‡Mi KvW© `„k¨gvb ev ivLv DwPZ, hv‡Z AwZw_ Zv‡`i civgk© ev Awf‡hvM mn‡R w`‡Z cv‡i| AwaKšË, Aš—Z ‰`wbK GKwU mgq AwZw_‡`i gš—e¨ KvW© msMÖn K‡i AwZ`ª“Z Zvi e¨e¯’v MÖnb K‡i AwZw_‡`i Zvi GKUv cÖwZwµqv cÖ`vb Ki‡Z n‡e|

AwZw_‡`i Znwej I g~j¨evb m¤úË i¶v Kivi Rb¨ GKwU Kvh©Ki wm‡÷g wWRvBb Ki‡Z n‡e| †Mó Kx wbqš¿Y, m¤úwË bRi`vix, †mBd wW‡cvwRU e·, Ri“ix c¨v‡bj I cÖ¯’vb wbwðZ Ki‡Z n‡e|`Lj mg‡q Ab¨ Kvh©Kjvc A_vr †Mó †cvwós cÖwµqv ( i“g PvR©, Gd GÛ we PvR©, AwZwi³ LiP, f¨vU I U¨v·), wewfbœ †Mó dwjI, gvóvi dwjI ch©v‡jvPbv d«›U Awdm óvd Ki‡e Ges AwZw_‡`i AwMÖg A_© cÖ`vb †cvwós I bvBU AwWU‡ii mv‡_ mgš^q K‡i AwZw_i P~ovš— wej ch©v‡jvPbv Ki‡e|

cÖ¯’vb-

cÖ¯’vb ch©v‡q, †Mó †nv‡Uj †_‡K †ei n‡q hv‡e n‡e | DcišË d«›U Awdm óvd KZ©„K †M‡ói BwZnvm †iKW© ‰Zix n‡e Ges Ae‡k‡l K¨vwkqvi KZ…©K †M‡ói GKvD›U e¨v‡jÝ P~ovš— wb¯úwË n‡e| (†Mó e¨v‡jÝ Ae¨kB 0 n‡e|)

mvaviYZ GKwU mwVK †PK AvDU nq hLb †Mót

K) i“g Lvwj K‡i †`q

L) †Mó GKvD‡›Ui GKwU mwVK wb®úwË MÖnb Ki‡e

M) i“‡gi Pvwe †diZ w`‡e

N) †nv‡Uj †Q‡o P‡j hv‡e

cÖ¯’vb ch©v‡q, †PKAvDU Kgx©e„›` †Mó‡K DrmvwnZ Kivi ‡Póv Ki‡e ‡hb †Mó fwel¨‡Z †h †Kvb w`b Avevi cybivq wd‡i Av‡m| G‡¶Î K¨vwkqvi GKRb mwZ¨Kv‡ii †mjmg¨v‡bi KvR Ki‡e Ges GBfv‡e fwel¨‡Zi Rb¨ wiRv‡f©kb MÖnb Ki‡e| GUv †hb †Mó P‡µi ch©v‡q mwZ¨B Pµ nq( †hLv‡b †kl †mLvb †_‡KB ïi“)|

hw` cÖ¯’vb ch©v‡q †Mó A¨vKvD›U m¤ú~Y©i“‡c wb®úwË bv nq, Zvn‡j †`ix PvR© MÖnb Kiv nq| AevwÃZ †¶‡Î A¨vKvD›U wefv‡Mi Dci `vwqZ¡ eZ©vq Zv msMÖ‡ni| G‡¶‡Î d«›U Awdm wefvM GB msMÖn `ª“Z, mnR I Kvh©Ki Kivi Rb¨ mKj cÖKvi Z_¨ w`‡q mn‡hvwMZv Ki‡e|

Relationship with front office and housekeeping department

d«›U Awdm wefv‡Mi mv‡_ nvDRwKwcs wefv‡Mi m¤úK© (Relationship with Front Office and housekeeping department) t

d«›U Awdm wefvM‡K †nv‡U‡ji Ab¨vb¨ wefvM‡K m‡e©v”P mn‡hvwMZv †`Iqv DwPZ, †nv‡U‡ji DbœZ gv‡bi †mevi Rb¨| Zv‡`i _vKv DwPZ GKwU ‡MvQv‡jv Kg©cwiKíbv, hv‡Z wjwce× _vK‡e KLb AwZw_ I Ab¨vb¨ wefv‡Mi KvR mvejxjfv‡e m¤úbœ n‡e| GwKªwKDwUf nvDR wKcvi ev nvDRwKwcs g¨v‡bRvi Zvi mycvifvBRvi I mn‡hvMx‡`i mgš^‡q Ab¨vb¨ wefv‡Mi mv‡_ wbweofv‡e KvR K‡i Zvi wbðqZv w`‡eb|

d«›U Awd‡mi mv‡_ mn‡hvwMZv n‡”Q nvDRwKwcs wefv‡Mi Ab¨Zg ‰ewkó¨ | nvDRwKwcs I d«›U Awd‡mi `jMZ KvR n‡”Q AvaywbK †nv‡U‡j Acwinvh©| cÖ‡Z¨K wefv‡Mi GKwU D‡Ïk¨ n‡”Q AwZw_i m‡e©v”P †mev w`‡q cybivq AwZw_‡K †nv‡U‡j Avbqb| Avi AwZw_ †mevq d«›U Awdm I nvDRwKwcs wefvM cwic~iK wn‡m‡e KvR K‡i| cÖZ¨vwkZ AwZw_‡`i Rb¨ i“g memgq cwi®‹vi ivLv, hviv i“‡g Av‡Qb Zv‡`i i“g cwi®‹vi ivLv I Zv‡`i †nv‡U‡j _vKv †hb Avivg`vqK nq d«›U Awd‡mi mv‡_ Mfxi m¤ú‡K©i gva¨‡g nvDRwKwcs wefvM Zv i¶v K‡ib Ges we‡kl K‡i cÖwZw`‡bi †nv‡U‡ji i“‡gi Ae¯’vb nvjbvMv` K‡i|

cÖwZw`b iv‡Z d«›U Awdm cÖwZwbwa †nv‡U‡ji †Kvb i“‡g †K Av‡Q I cieZ©x w`‡b †K _vK‡e Zvi GKwU cÖwZ‡e`b ˆZix K‡ib| Lye mKvj †ejvq Gw·wKDwUf nvDRwKcvi ev Dbvi mn‡hvMx †m cÖwZ‡e`bwU msMÖn K‡i Ges KLb †Kvb i“g cwi®‹vi Kiv n‡e Zvi GKwU Kvh©ZvwjKv ˆZix K‡ib| hLb †Kvb i“g †PK-AvDU nq, ZLb d«›U Awdm i“g bv¤^vimn nvDRwKwcs †W¯‹‡K Rvbvq i“gwU Lvwj n‡q‡Q, ZLb nvDRwKwcs wefvM i“gwU cwi®‹vi Kivi Rb¨ MÖnb K‡i I cieZ©x‡Z i“gwU `ª“Z cwi®‹vi K‡i cybivq wewµi Rb¨| †d¬vi mycvifvBRvi wb‡R A_ev nvDRwKwcs †W‡¯‹i gva¨‡g d«›U Awdm‡K i“gwU n¯—vš—i K‡i i“gwU cybivq wewµi Rb¨| hLb †nv‡U‡j i“‡gi Lye n«vm _v‡K, ZLb A‡c¶vgvb AwZw_‡`i Rb¨ d«›U Awd‡mi Pvwn`vgvwdK i“gwU Lye `ª“ZZvi mv‡_ cwi®‹vi K‡i d«›U Awdm‡K mn‡hvwMZv KivI nvDRwKwcs wefv‡Mi Ab¨Zg KvR| wb‡b¥ nvDRwKwcs I d«›U Awd‡mi ‰`wbK †hvMv‡hv‡Mi GKwU bgybv †`Iqv n‡jvt

d«›U Awdm †_‡K nvDRwKwcs

mKvj 06 Uvq

·         cÖwZwU i“‡gi ˆ`wbK Ae¯’vb (Daily report of each room’s status)

·         i“‡g †Mó _vKvi ZvwjKv I MÖ“c †Mó Avmvi mgq (Rooming guest lists and times for arriving groups)

·         we‡kl Aby‡iva (cvk¦©eZ©x i“g, AwZwi³ †eW,wfAvBwc i“g) ( Special requsts)

·         wbav©wiZ mg‡qi c‡i  i“g †_‡K cÖ¯’vb Ki‡e Ggb i“g (Late check-out)

·         h_vmg‡qi c~‡e© †Mó i“‡g XyK‡e Ggb i“g (Early check-in)

d«›U Awdm †_‡K nvDRwKwcs

mKvj 08 Uvq

·         i“‡gi fvov cwi‡kva K‡i AwZw_ P‡j ‡M‡Q Ggb i“g (Check-outs already departed)

·         wfAvBwc I we‡kl Aby‡iv‡ai nvjbvMv` (Update of special requests and VIP’s)

·         H w`‡bi Rb¨ eiv× Kiv i“g (Assignment of show rooms for the day)

nvDRwKwcs ‡_‡K d«›U Awdm

mKvj 10Uvq

·         Lvwj i“‡gi hvPvB Gi djvdj (Results of vacant room check)

·         AvR‡K i“g cwi¯‹vi n‡e bv Ggb i“g (Rooms that will not be cleaned today)

·         i¶Yv‡e¶Y Pj‡Q Ggb i“g I Gi KviY (Rooms on maintenance and the reasons)

mvivw`b d«›U Awdm †_‡K nvDRwKwcs

·         wbav©wiZ mg‡qi c‡i  i“g †_‡K cÖ¯’vb Ki‡e Ggb i“g (Late departure)

·         _vKvi mgq evov‡bv Ggb i“g (Extended stays)

·         i“g cwieZ©b K‡i‡Q Ggb i“g (Room changes)

·         i“‡gi fvov cwi‡kva K‡i AwZw_ P‡j ‡M‡Q Ggb i“g (Check-out which have departed)

mvivw`b nvDRwKwcs ‡_‡K d«›U Awdm

·         Lvwj I cwi®‹vi n‡q‡Q Ggb i“†gi Aweivg cÖwZ‡e`b (Continual reporting of vacant and ready rooms)

·         we‡kl Aby‡iva m¤ú©bœ n‡q‡Q Ggb cÖwZ‡e`b (Readiness of special requests)

·         i“‡gi Ae¯’vb cv_©K¨ n‡q‡Q Ggb i“‡gi Ae¯’vb nvjbvMv` Kiv (Status update of rooms found discrepant)

 ‡PK&-AvDU mgq nvDRwKwcs ‡_‡K d«›U Awdm

·         cÖZ¨vwkZ †PK AvDU n‡e Ggb i“‡gi Ae¯’vb (Status of expected check-outs)

‡PK&-Bb mgq d«›U Awdm ‡_‡K nvDRwKwcs

·         we‡kl Aby‡iva nvjbvMv` Kiv (Update on special requests)

·         h_v `ª“Z m¤¢e i“g jvM‡e (Rooms needed as soon as possible)

w`‡bi †k‡l nvDRwKwcs ‡_‡K d«›U Awdm

·         P~ovš— †nv‡U‡ji Ae¯’vb cÖwZ‡e`b nvjbvMv` Kiv (Complete update of hotel status)

`jMZ KvR n‡”Q AvaywbK †nv‡U‡ji Pvwe-KvwV| ïaygvÎ d«›U Awdm Ges nvDRwKwcs wefvM bq, mKj wefv‡Mi mv‡_ d«›U Awdm wefv‡Mi wbweofv‡e KvR Kiv DwPZ| Zv‡`i Aek¨B eyS‡Z n‡e Zv‡`i mwVK mn‡hvwMZv Qvov cÖwZôvb wU‡K _vK‡Z cvi‡e bv|

Job Responsibilities of Bell Boy

†ej eq Gi Kv‡Ri fvi (Job Responsibilities of Bell Boy) t AvaywbK nm&wcU¨vjvwU e¨e¯’vcbvq d«›U Awdm wefv‡Mi ‡ej eq Gi  ¸i“Z¡c~Y© f~wgKv i‡q‡Q|  wZwb wi‡mc&kwb÷ Ges jwe g¨vbvRv‡ii ‡bZ…Z¡, w`Kwb‡`©kbv Ges ZË¡veavq‡b AwZw_‡`i m‡e©v”P †mev I mš‘wó weav‡b AwZw_i gvjcÎ mwVKfv‡e jwe †_‡K MÖnb K‡i i“g I i“g †_‡K wewji KvR K‡i _v‡Kb|  wZwb AwZw_‡`i wewfbœ wRÁvmv I Aby‡iva i¶vq mn‡hvwMZv Ges Zvi Dci b¨¯— Kvh©fvi m¤úv`b K‡i _v‡Kb| wZwb †nv‡Uj ‡f‡` wewfbœ mn‡hvMx‡`i mgš^‡q Zvi `vwqZ¡ cvjb K‡i _v‡Kb|  wZwb Zvi Kv‡Ri Rb¨ mivmwi wi‡mc&kwb÷ Gi Kv‡Q Revew`wn K‡ib|

bxwZMZ fv‡e wZwb †h mKj `vwqZ¡ cvjb K‡i _v‡Kb Zvi eY©bv wb‡¤§ †`Iqv njt

Ae¯v’&b (Bell Boy) ‡ej eq

wefvM (Department) d«›U Awdm

Revew`wn (Receptionist) wi‡mc&kwb÷

cÖwZ‡e`‡bi m¤ú©K (Reporting Relationship)

·        mivmwi wi‡mc&kwb÷ Gi wbKU Z_¨, Revew`wn K‡ib

·        dª›U Awdm wefvM cÖavb‡K mn‡hvwMZv I Zvi mv‡_ †hvMv‡hvM ivLv

·         jwe g¨v‡bRvi‡K mn‡hvwMZv I Zvi mv‡_ †hvMv‡hvM ivLv

`vwqZ¡ I KZ©e¨ (Duties and responsibilitie)

·        me mgq cwicvwU, my›`i ¯^fve I Ab¨‡K mn‡hvwMZvi B”QzK _vK‡Z n‡e Ges jwe g¨v‡bRvi I wi‡mc&kwb÷ †h KvR w`‡eb Zv Kiv Ges cieZ©x w`Kwb‡`©kbvi Rb¨ Kg©¯’‡j memgq nvwRi _vKv|

·        memgq wWDwU‡Z nvwRi n‡Z n‡e h_vmg‡q mwVK †bBg U¨vM I BDwb‡dvg& cwiavb K‡i|

·        AwZw_‡`i cÖavb cÖ‡ekØv‡i mwVK m¤¢vl‡Yi gva¨‡g mv`‡i MÖnb Ges wfAvBwc I MÖ“c AwZw_‡`i we‡klfv‡e MÖnb I †mev wbwðZ Kiv|

·        ‡Mó †PK-Bb I †PK AvD‡Ui mgq †M‡ói gvjcÎ wewj I bvovPvovq †j‡M _vK‡Z n‡e|

·        ‡nv‡U‡ji Ab¨vb¨ Kg©Pvix/mn‡hvMx‡`i mv‡_ we‡kl K‡i jwe g¨v‡bRvi, i“g A¨v‡Ub&‡W›U, wmwKDwiwU g¨v‡bi mv‡_ †hvMv‡hvM I †nv‡U‡ji †mevi gvb DbœwZK‡í GKmv‡_ KvR Kiv Ges mK‡ji Rb¨ GKwU KvR Kivi cwi‡ek DbœwZ Kiv|

·        †ej †W¯‹ Gi KvR Kivi mKj cÖwµqv Rvbv, ‡ej †W‡¯‹i ˆ`wbK Kg©KvÛ ch©v‡jvPbv Kiv I cÖ‡qvR‡b `iKvix cÖ`‡¶c MÖnb Kiv|

·        ‡nv‡U‡ji mKj my‡hvM-myweav I i“‡gi `vg Rvbv|

·        AwZw_‡`i m‡e©v”P †mev I mš‘wó weav‡b AwZw_i gvjcÎ mwVKfv‡e jwe †_‡K MÖnb K‡i i“g I i“g †_‡K wewji KvR Kiv Ges g‡b ivL‡Z n‡e †Kvbfv‡eB GKR‡bi gvjcÎ Ab¨Rb‡K wewj I Gi Rb¨ †Kvb weeªZKi Ae¯’v †nv‡U‡j m„wó Kiv hv‡e bv|

·        ‡nv‡U‡ji cÖ`Ë my‡hvM-myweav m¤ú~Y©iy‡c †evSv, wKfv‡e I †Kv_vq G¸‡jv cvIqv hv‡e Ges †nv‡U‡j AbywóZe¨ Abyôvb m¤^‡Ü Rvbv|

·        ‡Mó †PK-Bb Gi mgq d«›U †W‡¯‹i w`‡K †PvL ivL‡Z n‡e `ª“Z i“‡gi Pvwe ev Pvwe KvW© MÖnb Kivi Rb¨ Ges †Mó‡K wRÁvmv Ki‡Z n‡e Dbv‡K i“g ch©š— AbymiY Ki‡e wK bv| AbygwZ mv‡c‡¶ Zvici wbw`©ó †d¬v‡i gvjcÎmn †Mó‡K mv‡_ K‡i wb‡q wM‡q Dbvi i“gwU †`wL‡q i“gwU Pvwe Øviv Ly‡j w`‡Z n‡e| i“‡gi mKj my‡hvM-myweav I ‡iwWI, wUwf, Gwm, wMÖRvi, myBP e¨env‡ii wbqg Ges wewfbœ wefv‡Mi mv‡_ mwVK †hvMv‡hv‡Mi wbqg Rvwb‡q ‡Mó‡K Pvwe ev Pvwe KvW© eywS‡q w`‡Z n‡e|

·        AwZw_‡`i mev©‡c¶v AwaK cwigv‡Y wbivcËv weav‡b ‡nv‡U‡ji Kx wbqš¿‡Y d«›U Awdm‡K mn‡hvwMZv Kiv|

·        f`ª I `¶Zvi mv‡_ AwZw_‡`i AbymÜvb wb®úwË Kiv|

·        d«›U Awdm cwi®‹vi-cwi”Qbœ ivLv|

·        ‡M‡ói Rb¨ †i›U-G Kvi †RvMvo K‡i †`Iqv, ‡Mó‡K Z_¨ †`Iqv I mew`K †_‡K mn‡hvwMZv Kiv

·        AwZw_‡`i gvjcÎ wbivc‡` gRy` Kivi Rb¨ `¶fv‡e MÖnb Ges gRy‡`i mwVK wbqg cvjb Kiv|

·        wVKgZ mKj Z_¨, d¨vKª, cv‡m©j MÖnb I wewj wbwðZ Kiv|

·        AwZw_i mKj g¨v‡mR, †dvb Kj `ª“Z I `¶Zvi mv‡_ AwZw_i Kv‡Q ‡cŠQuv‡bvi e¨e¯’v Kiv

·        me mgq gvbm¤§Z e¨w³MZ †cvkvK-cwi”Q` cwiavb I ¯^v¯’wewa †g‡b Pjv|

·        Kvh©Ki Avš—©-wefvMxq m¤úK© †g‡b Pjv I cÖwZôv Kiv|

·        Avevi Avmv AwZw_ I Ab¨vb¨ wfAvBwc AwZw_‡`i we‡kl g‡bv‡hvM mnKv‡i MÖnb I e¨w³MZfv‡e wPb‡Z cviv

·        ‡nv‡U‡ji †i÷z‡i›U I Ab¨vb¨ wefv‡Mi weµq Kg©Kv‡Û mn‡hvwMZv Kiv

·        ‰`wbK KvR Gi mv‡_ RwoZ KvR Ki‡Z nvDRwKwcs I Bwb&Rwbqvwis wefv‡Mi mv‡_ †hvMv‡hvM ivLv Ges Zv‡`i mv‡_ Z_¨ Av`vb-cÖ`vb Kiv|

·        AwZw_i wbivcËv  I wbivcËv e¨e¯’vcbvq wmwKDwiwU wefv‡Mi mv‡_ †hvMv‡hvM ivLv|

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