Front office systems

d«›U Awdm wm‡÷g (Front office systems)t

1960 mv‡ji AvM ch©š— me †nv‡Uj g¨vbyqvj c×wZ‡Z cwiPvwjZ nZ| 70 Gi c‡i Kw¤úDUv‡ii cÖeZ©‡bi m‡½ †nv‡Uj Acv‡iwUs Avav ¯^qswµq c×wZ‡Z ¯’vbvš—wiZ nq| AvRKvj cÖvq cvPu ZviKv gv‡bi †nv‡Uj m¤ú~Y© ¯^qswµq c×wZ‡Z cwiPvwjZ nq| wb‡P ‡h wZbwU wfbœ wm‡÷‡gi Aax‡b †nv‡Uj Acv‡iwUs n‡Z cv‡i Zvi GKwU msw¶ß weeiY †`Iqv n‡jvt

A¯^qswµq wm‡÷g (Non-automated systems) - GB wm‡÷g nv‡Zi e¨envi Øviv wPwüZ Kiv nq, e¯ËZ me ai‡Yi dig¨vU c×wZ I wewfbœ MYbv g¨vbyqvjx Kiv nq| †hgb-

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·        UvBg ó¨vg

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·        bvBU AwWU Gi µm †PK dwjI PvR© I hvPvBK…Z m¨v‡Uj‡g›U

Avav-¯^qswµq wm‡÷g (Semi-automated systems) - GB wm‡÷g wKQy ˆe`y¨wZK h‡š¿i e¨envi Øviv wPwüZ Kiv nq, e¯ËZ Av`v ¯^qswµq c×wZ‡Z †nv‡U‡ji me wefvM Zvi Acv‡ikb K‡i wKQy hvwš¿K miÄv‡gi gva¨‡g| GB c×wZ‡Z †nv‡U‡ji wbR¯^ Kw¤úDUvi wm‡÷g _vK‡Z cv‡i| ‡hgb-

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·        wewfbœ c‡q›U Ae †mjm& Gi fvDmvi wiwmf

·         †Mó dwjI Gi †gwk‡b †iKW©K…Z PvR©

·        bvBU AwWU Gi µm †PK dwjI PvR© I hvPvBK…Z m¨v‡Uj‡g›U

m¤ú~Y©iƒ‡c ¯^qswµq wm‡÷g (Fully-automated systems)- Kw¤úDUvi wfwËK †h †Kvb †nv‡Uj wk‡í e¨eüZ †miv wm‡÷g| e¯ËZ m¤ú~Y©iƒ‡c ¯^qswµq c×wZ‡Z †nv‡U‡ji me wefvM Zvi Acv‡ikb K‡i wefvMxq md&UIq¨vi c¨v‡KR †cÖvMÖvg Aaxb| e¯ËZ GUv Bw›U‡MÖ‡UW I d«›U Awdm wefv‡M Aew¯’Z GKwU cÖavb ‡d«g ev Uvwg©bvj mshy³ wefvMxq md&UIq¨vi c¨v‡KR †cÖvMÖvg Gi AZ¨waK e¨envi Øviv wPwüZ Kiv| ‡hgb-

·        wiRv‡f©kb g¨v‡bR‡g›U

·        i“gm& g¨v‡bR‡g›U

·        ‡Mó A¨vKvD›U g¨v‡bR‡g›U

·        ‡Rbv‡ij g¨v‡bR‡g›U

·        c‡q›U Ae †mjm& wm‡÷g

·        ‡µwWU KvW©

·        ‡WweU KvW©

·        ¯§vU© KvW©